Site Policies

The information provided by Jan Marini Skin Research, Inc. is intended solely for educational purposes. The information is not to be used for medical diagnostic purposes and is not intended to serve as a recommendation for treatment and/or management of any medical/surgical condition. Most of all, this information should not be used in place of a physician or other qualified health provider. If you believe you have a medical condition, please contact your physician immediately.

Jan Marini Skin Research, Inc. is committed to protecting the privacy of our customers and visitors. Personal information received by Jan Marini Skin Research, Inc. is not shared or sold.

Information is collected during site visits and during the purchase process, such as name, billing address, shipping address, telephone number, e-mail address and payment information. We also collect information concerning the products you purchase. If you create an online account, we also collect your password. We may also collect information about your interests and preferences. Site visit information is used only in aggregate form to help enhance the overall Jan Marini Skin Research, Inc. shopping experience. Purchase information is maintained in account form as required to engage in secure consumer friendly ecommerce.

Users who purchase products may receive promotional emails. Users may opt-out of our mailing list during the order process. If a user does not opt-out during the order process they may log into their account and update their preferences. If a user does not create an account during their order they may opt-out of our mailing list by using the supplied link on any of our emails. Furthermore, the user may create an account using their email address and opt-out from their account page.

Users may receive promotional emails from Jan Marini Skin Research, Inc. if they register for an account without purchasing a product. Users may opt-out of our mailing list for specials and promotions during the registration process. If a user does not opt-out during the registration process, they may log into their account and update their preferences.

Users may change their address or other personal information in their account. Users may edit any of their personal information by logging in and following the "edit this information" links in their account. If an account is not created during a purchase, a user may choose to create one later with the same email address used for the purchase.

Jan Marini Skin Research, Inc. utilizes cookies to help optimize and customize the shopping experience. Cookies enhance shopping efficiency and allow us to recognize returning shoppers.

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Jan Marini Skin Research, Inc. does provide links to other web sites but is not responsible for the privacy practices or content of these other sites.

Jan Marini Skin Research, Inc. uses third-party service providers to process payments, operate and maintain our website, gather, store, analyze and process data, conduct e-mail communications and perform other marketing activities. We may provide your information to these third-parties, when needed; however, these third-parties are prohibited by contract from using your information for any other purpose and are required to comply with all applicable laws protecting your privacy.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

If we plan to utilize users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users by posting a prominent notice on our Web site for 30 days.

If users have any questions or suggestions regarding our privacy policy, please contact us at 1-888-695-2611 or via email at customerservice@MyJanMarini.com.

If you are a California resident and would like a copy of Jan Marini Skin Research, Inc.'s "California Privacy Rights" notice stating the names and addresses of third-parties and affiliates that received your personal information in the past year, please submit your written request to: Jan Marini Skin Research, Inc., California Privacy, 156 Martinvale Lane, San Jose, CA 95119. Such a request may be submitted once each year.

Protecting your security is very important to Jan Marini Skin Research, Inc. MyJanMarini.com is a Verisign™ Secure Site.

We use secure servers that utilize a firewall to protect your information, as well as the industry's standard Secure Socket Layer (SSL) encryption. SSL is state of the industry technology that allows for a secure and safe purchase transaction. Unfortunately, no one can guarantee the security of an internet transmission; and, accordingly, we cannot warrant the security of information you provide us online.

We take all reasonable security measures to protect stored personal and financial information. Credit card numbers are used only for payment processing. Jan Marini Skin Research, Inc. will not provide our customers' personal or financial information to other companies or individuals.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Accessibility

In response to the need to insure equal access to electronic and information technologies, Jan Marini Skin Research, Inc. has developed a set of standards for Web page design. In recognition of those individuals with visual, physical or developmental disabilities, Jan Marini Skin Research, Inc. has adopted a policy to make its site accessible to all. If you have any suggestions for improving the accessibility features of our site, please contact customerservice@MyJanMarini.com.

Design Standards

These standards are influenced by those recommended by the W3C and Access Board. The Access Board is responsible for developing the standards outlined by the amended Rehabilitation Act of 1998. Universal design calls for appropriate use of auxiliary aids and services where necessary to ensure communication. Jan Marini Skin Research, Inc. has adopted the Design of HTML Pages to increase accessibility to users with disabilities as the primary guideline to meet the objectives of the Universal Access for State Design policy. These published guidelines are maintained by professionals trained in the area of assistive and information technology. Jan Marini Skin Research, Inc. embraces these standards and will be evaluating its site on a regular basis, increasing the opportunity for all individuals to access information over the Internet. The Universal Access Design Standards are being integrated into Jan Marini Skin Research, Inc. and will continue to evolve as new technologies and opportunities emerge.

• Jan Marini Skin Research, Inc. will have a link to a page entitled "Access Instructions for Users with Disabilities." This page will include special instructions for accessing Web pages on Jan Marini Skin Research, Inc, as well as a phone number to contact for more information.
• Every graphic image will have an "alt" tag - a short description that is intuitive to the user. If a graphic image is used as a navigation element, it will contain text description and direction that is intuitive to the user.
• Every graphic image that uses an image map will provide alternative text of the hyperlink.
• Photographs that contribute to the content of a page will include a long description or a "D-link" to denote an alternative description. A "return" link will be provided on the description page to return the user to the page of origin.
• Jan Marini Skin Research, Inc. will have descriptive, intuitive text links and avoid the use of vague references such as "click," "here," "link," or "this."
• An alternative form of access will be made available for online forms, such as an email address or phone number.
• The use of frames will be avoided since they cannot be read intelligently by screen readers, create navigation problems, and are not supported by all browsers. Jan Marini Skin Research, Inc. cannot be held responsible for sites outside the network that utilize frames.
• Tables will include textual information displayed in a linear form across the table; additionally, cells will be named to aid as reference.
• Background colors will be avoided since color schemes can create problems with legibility.
• Multiple browser testing will be conducted on the current versions of Netscape Navigator, Internet Explorer, and Lynx.